Advocating for Those Who Need a Voice

Long-term care ombudsmen advocate for people who live in assisted living, nursing homes and other long-term care settings, working to resolve problems related to the health, safety, welfare, and rights of residents. A recent client shared, “The Ombudsman Jimmy became a great advisor as he took steps to resolve the issues that my mother faced in her situation. Jimmy commanded a great deal of respect from everyone involved with these unfortunate events.”

In the 5 counties of Hamilton, Butler, Warren, Clermont and Clinton counties, our volunteer ombudsmen contributed last year nearly 1,500 hours serving 1,800 residents living in long-term care, advocating for quality of care, quality of life, and for residents to be treated with dignity and respect. Volunteers are required to take 36 hours of training where they learn to advocate and problem solve for residents who need help. Visit proseniors.org to learn more about the ombudsman program and to sign up for the next volunteer training.

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